Privacy Policy
Last updated: December 19, 2024
Overview
BladesmithHub is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our heat treat logging service.
Information We Collect
Account Information: Email address for authentication and communication.
Heat Treat Data: Your heat treat logs, projects, and notes that you create within the app. This data belongs to you.
Usage Data: Basic analytics to improve the service (page views, feature usage).
How We Use Your Data
- To provide and maintain the BladesmithHub service
- To send important updates about your account or the service
- To improve and optimize our platform
- To respond to your support requests
Data Security
Your data is stored securely using industry-standard encryption. We use Supabase for database hosting, which provides enterprise-grade security including:
- Data encryption at rest and in transit
- Regular security audits
- Automatic backups
- SOC 2 Type II compliance
Your Rights
Export: You can export all your data at any time in CSV or JSON format.
Delete: You can request deletion of your account and all associated data.
Access: You have full access to view and modify your data.
Data Sharing
We do not sell, trade, or share your personal data with third parties for marketing purposes. Your heat treat logs and recipes are yours alone.
Payment Information
All payment processing for BladesmithHub subscriptions is handled by Paddle.com Market Limited, our Merchant of Record. This means:
- We never see or store your payment card details, bank account information, or other financial data
- Paddle collects your payment information, billing address, and transaction history to process payments
- Paddle handles invoicing, receipts, sales tax/VAT calculation, and compliance
For details on how Paddle processes your payment data, please review Paddle's Privacy Policy.
Cookies
We use essential cookies only for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
Analytics
We use PostHog, a privacy-focused analytics platform, to understand how users interact with our service. This helps us improve the user experience.
Data collected:
- Pages visited and actions taken
- Device type and browser
- Approximate location (country level)
What we do NOT collect:
- No cookies are used for analytics
- No personal identifiers
- IP addresses are anonymized
Analytics data is processed in the EU (Frankfurt) in compliance with GDPR. You can opt out by enabling "Do Not Track" in your browser settings.
Contact
Questions about this policy? Contact us at hello@bladesmithhub.com